which kore.ai functionality is used to deploy a chatbot at multiple platforms like mobile app, website and Transfer the chat session originated on one platform to another platform?
Hello Sanchit,
Welcome to Kore.ai Community.
To deploy a chatbot on multiple platforms like a mobile app and website and transfer chat sessions between them, Kore.ai uses Omnichannel support
Kore.ai enables deployment across multiple channels, such as mobile apps, websites, and social platforms, through channels configuration.
You can integrate the bot with various platforms, including web and mobile SDKs, messaging apps, and voice assistants, allowing users to access the bot on their preferred channels.
Hope this helps.
Thank you,
Srujan Madderla
Kore.ai Community Team
Hi Srujan,
Thank you for your prompt response. Just want to know one more thing - Is there a feature in Kore.AI to transfer the chat session originated on one platform to another platform so that the chatbot will have a context while interacting with user. What is the name of this functionality?