Design Digital Views course from Academy is not accessible

I’ve been doing the End-to-End basic path on Academy and lesson 9. Suddenly disappeared, when trying to access it I’ve been hit with a contact your Sysadmin message. Is anyone having the same issue or does anyone know what’s happening?

Hello @clausen.politano,

Welcome to Kore.ai Community.
Please confirm if you are still facing any issue ?

Thank you,
Srujan Madderla
Kore.ai Community Team

Hey @srujan.madderla ,

Thanks, glad to be here.
Sorry for the late response but yes i’m still facing this issue.

Kindest Regards
Clausen Politano

Hi @clausen.politano,

We have observed that you have used 2 email id’s and registered on the portal.
could you please confirm which email id you are using to access the site ?

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Thank you,
Srujan Madderla
Kore.ai Community Team

Hi @srujan.madderla,

I’m using clausen.politano@bancobai.ao to access the site, i used the second account as troubleshooting to be sure it wasn’t a specific problem with the first account.

Kindest Regards
Clausen Politano

Hello Clausen,

Could you please check now and let us know if you are still facing the issue ?

Thank you,
Srujan Madderla
Kore.ai Community Team

Hi @srujan.madderla,

Issue has been surpassed, thanks for your support.
Can you tell me what triggered this issue with the lesson.

Kindest Regards
Clausen Politano