Hello there!
I’m trying to set up a satisfaction survey in SmartAssist but the default survey is aesthetically different from the XO Platform survey.
Here some screenshots:
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SmartAssist:
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XO Platform:
How can I configure the SmartAssist survey to look identical to the XO Platform survey?
If not possible, how can I run an automation node with the XO Platform survey dialog task after the agent ends the call?
I look forward to your comments.
Regards