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What’s the difference between task and intent with respect to metricType ?
Also, for a particular task, how to get the success and failure tasks?

I tried out the following filter [taskName = “xyz” and metricType = “successtasks” or metricType = “failedtasks”],
but for all the tasks, the failedtasks count is coming out the same.

Is it a problem with how the filter is constructed?

Dear Srikar,

Thanks for reaching out to Kore Community.

You may filter by fields as below to list the dialogs both intents and tasks which were successful;

metricType = successintents
metricType = successtasks and tasktype = dialog

For more information on filters, please follow our documentation link below that will help you achieve the task:

Hope this helps.