Custom dashboard for User count and recurring users

[akhilsolo59 (Akhil Solo)]

I want to create a custom dashboard on the count of users that have had a conversation with the Bot on a daily basis(bot type is anonymous), and also want to know if we can the count or recurring users along with the total count. I would like it to be on a graph with X and Y axis.

First could you let me know on how to create a dashboard and the metrics to be configured to get the count of users on a daily basis.
How can we also know the new users that chat with the bot and recurring users and show them in a custom dashboard.

[yogaramya.mendu]

Hi @akhilsolo59,

Please refer the following post for the solution:

how can i create a graph of unique number of user

Below are some thoughts I have on this. query the conversation history of the bot and then identify the unique users communicating with the bot. set the user id as a user level tag and create a widget on your custom dashboard as each user would be assigned a unique id on our platform, why not push to a database using an API which you could also use to design a graph? We provided the ability to present panels and widgets at the bot which can presented at the latest webSDK . You could even prese…

Regards,
Yoga Ramya.