Custom Dashboard for Success Calls per Session

XO Platform
1

I am currently working on implementing a custom dashboard to track success calls per session, specifically utilizing custom tags in a specific dialog. I have attempted to use the messageTag feature, but it seems to count every message node after activating the script.

Could you please provide guidance on how to effectively set up a custom dashboard for success calls per session using custom tags in a specific dialog? I appreciate any assistance you can offer.

1 Like
2

Hi @r.hassan ,

Thank you for reaching out to Kore.ai Community
Please refer to the below documentation for creating Custom Dashboard, this might be helpful for you.

Thank you,
Srujan Madderla
Kore.ai Community Team