I am trying to use the conversation summary api but it always returning a similar result which is irrelevant to the chat occurred
i have used this api
api
but always the summary is coming as
please suggest if i am missing something in the inputs
Hello @romitrcv,
Welcome to Kore.ai Community
From the screenshots shared we could not see the parameter “callId”
As per the API documentation, callId is required.
Sample screenshot:
Please try including it and verify the behaviour.
Thank you,
Srujan Madderla
Kore.ai Community Team