Condition flow not working ,flow directly going to else condition.

Hi Kore AI Team, I have given some conditions in connection node in BotAction.But as per my condition,flow is not going to particular node instead of that flow is directly going to else part even my condition is correct for if part.You may think I am giving wrong conditions or missing something but when I am checking/validating my condition by printing in that node(where flow is going) I am seeing my results/condition is correct.
Please provide solution for this.

Hello @pratik.kumar ,

Welcome to Kore.ai Community.
Could you please share the relevant screenshots of the bot configurations ?

Also, please confirm if you are using a SAAS instance or an on premise instance ?

Thank you,
Srujan Madderla
Kore.ai Community Team