Chat window not opening - Web SDK for integrating to node.js server

XO Platform APIs and SDKs
1

Hi Team,

I have followed the steps mentioned in the Web-sdk tutorial and tried to open the chat bot in local host. It is displaying a Open chat window icon; but nothing is happening when i click on it.
Could you please help with what could be the reason why chat window is not opening?

webpage
webpage697×278 11.6 KB

index file
index file602×609 86 KB

kore.ai config
kore.ai config925×498 30 KB

2

Hello @murugavel ,

Please confirm if you have taken the latest SDK files for the integration. Change the following and test again.

botOptions.JWTUrl = "http://localhost:3000/api/users/sts"

Confirm if there are any further issues with accessing ChatBot.