My query is how can Kore Bots be used to send a password request mail .
Please elaborate.
@renisweta1094, you will need to configure the endpoint for change password in the backend to send an email. On the builder the change password endpoint can be configured at a service node of the dialog.
Alternative if you also have an email service API, configure the service node with email service API after the reset password. (You might also need add in the Email content, body, subject etc while hitting the Email service in this case).
Below is a snapshot of a bot with the dialog to send email which could help you as a reference:
The platform doesn’t offer any public API for sending Emails.