Can we add a button to the NL suggestion processed by the bot?

[sumanth.gollapally1 (Sumanth G)]

Hi Guys,

Usually bot will be showing options/suggestions when it’s not able to pick the correct FAQs/tasks.

I understand, such flow is processed by the backend(NL processing). My query is, is there any way to add a developer/customized option to those options/buttons as an add on.

Attached screenshot for your reference.

Thanks,
Sumanth.

[swagata.sengupta (Swagat)]

@sumanth.gollapally1
Following help you. Please read carefully. Modifying standard response is possible but is not reversible.

Default Conversations - Kore.ai Documentation

Customizing choices list for "Did you mean?"

When platform suggests list of choices out of available tasks, we can now customize standard response by applying following code. Go to NLP > Standard Responses > Search for “Did you mean” go to choices. Apply below template for Web / Mobile Client. I used button template for eg. you can use any available templates or custom template. var info =getChoices() ; var message = { “type”: “template”, “payload”: { “template_type”: “button”, “text”: “Did you mean”, “subText”: “You can now custo…