Can we add a button to the NL suggestion processed by the bot?

Hi Guys,

Usually bot will be showing options/suggestions when it’s not able to pick the correct FAQs/tasks.

I understand, such flow is processed by the backend(NL processing). My query is, is there any way to add a developer/customized option to those options/buttons as an add on.

Attached screenshot for your reference.bot_suggestion


Following help you. Please read carefully. Modifying standard response is possible but is not reversible.