Can someone guide me what I need to do for Kore Bot to Salesforce case creation?

I don’t find a helpful guide over the internet. If someone knows how to achieve this, please guide me.
I already have Kore Bot to Salesforce agent transfer in place.


Hi @injila_ahmed,

Please refer to the following posts for further reference:

Also, kindly check: Agent Transfer issue

Let us know if you need any further information.

Yoga Ramya

Thanks for your reply!
I have agent transfer to Salesforce in place. Now, I need to be able to create cases in Salesforce. Do you have any idea about that? Or some reference?