Can I trait route only alphanumeric input to a specific dialog flow

XO Platform
1

Hello team,

Scenario: When the user is typing an alphanumeric input right after the welcome message can we route it to a specific dialog flow using traits?

Thanks

2

Traits are detected after the user enters their input, not while typing. If you provide more details about your scenario, I might be able to share some ideas on how to route your user.