Hi All,
I want implemet agentTrasfer for my bot with LiveChat.
Step which followed.
- Created Livechat account and got creds
- Created bot on XO and added agent trasfer node
- Download and setup ngrok and excute the host
- Downloaded Botkit code and update required param… in same(ngrok -url, clientID,sceret,LiveChat License).
- Setup botkit into XO platform - Integration-> Botkit-> ngrok url
- In agent transfer enbled two event - OnAgentTrasfer and OnMessage
- At the end run Botkit code, Ngrok and Published bot.
As soon as i click on bot icon in XO I got error on ngrok cmd that onUserMessage/onBotMessage 502 bad gateway.