Bot live stats inside a bot task

(Cristian Alvarez Planas) #1

I’m planning a project for a customer, based on a telephone emergency system.
Is possible to know, inside a bot task node, how many bot instances are running, and on what topics and on which user locations, to be able to derive calls to a “real” person, or to put them on hold, or just send a response and terminate.

For example:
There is a fire in a forest location, that has already been reported, normally many people calls for the same issue, saturating the emergency phone lines, and preventing other important emergency calls (fex. a heart attack) from reaching the emergency system successfully.

(Yoga Ramya Mendu) #2

Hi @cristian.alvarez-pla,

We will analyze your use-case and let you know our analysis soon.

Yoga Ramya.

(Shyam Sundar Govindan) #3

Having similar requirement in my project there support from Kore to enable.