Bot link to specific intent with an entity value

[ohoudshafeeq (Ohoud Draz)]

I want to send users a bot link directly to trigger specific intent with some entity value.
is it possible?

[yogaramya.mendu]

@ohoudshafeeq ,

Please elaborate on your use-case behind this requirement.

And what is the end channel in which you will be deploying the bot?

Regards,
Yoga Ramya,
Kore Support.

[ohoudshafeeq (Ohoud Draz)]

@yogaramya.mendu,

I run campaigns using a product catalog. And one each product, set a link to the bot. but I want to pass product_id with bot link. so if user clicks on the link, I want to redirect user to a specific flow, not welcome message, and catch the id from link to return product details from DB and display it inside chatbot.

[yogaramya.mendu]

@ohoudshafeeq

You can pass the external data to the bot through webSDK >> customData.

How to pass customData dynamically to the platform from Kore Web-SDK

Problem: How to modify customData dynamically and pass it on to Kore bot form Web-SDK. Out of scope: The solution is just an example of clarifying the concept of how to modify customData object on a need basis/based on an event. Based on the developer’s use case, the solution will need to be extended. Solution: It may appear as per our documentation that the customData can not be dynamically modified but that is not true. It is just an object which can be altered based on the needs from Web…

Kore.ai Web SDK Tutorial - Kore.ai Documentation

However, you need to write custom script in your webpage to retrieve the productId and pass it as customData.

Let us know if you need any further information on this.

Regards,
Yoga Ramya.