I turned on Barge in in Message nodes but not working. Is there any more configuration I need to do? The bot was integrated with SmartAssist and called via phone number.
Justin,
In most cases, Barge-in is enabled in each individual Message node. Flip the switch from No to Yes in the node you want to enable.
There are some other settings in SmartAssist, but I doubt this applies to your application. I’m assuming the messages you want to enable are in the dialog flow, so this won’t apply.
Make sure you publish after the change. Good luck!