Attachment loading failed - sdk web channel

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Hi guys, I´m setting up the SDK for the web channel. The SDK does not allow me to load attachments I get the following error:Capture1 Capture2 Capture3

The flow works perfectly except for the attachments.
I´m pending your recommendations!

Hi @mfsanchez,

We tried to replicate the issue at our end but it is working fine for us.

Usually, the error code 401 will be seen when we get the authentication issue. The page ( which you are trying to access does it need any authentication?

You can also try clearing the browser cache and cookies. Log out and log in to the page also helps in resolving the issue.
Try the above-mentioned steps and let us know if you are still facing the issue.

Sunil Kumar.J

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