After enabling the "Intent Preconditions" batch testing was failed

XO Platform
1

Hi Team,

We have enabled the Intent Preconditions in the dialog after enabling the “Intent preconditions” our batch testing is not giving the expected results,

I tried creating the new batch suite but no luck :frowning:

2

Hello Naveen,

Thank you for reaching out to Kore.ai Community
Could you please help us by elaborating more on the issue and also please share the relevant screenshots ?

Thank you,
Srujan Madderla
Kore.ai Community Team

3

Hi Srujan,

After enabling the intent preconditions in the dialog task, when we perform utterance testing or Batch Testing, we are getting the below error
https://support.kore.ai/attachments/token/Jn8TYOGj5JPetyaSx5pSeLZO7/?name=image.png

4

Hi, I hope you’re all doing well. I’m experiencing the same issue. How do you handle this situation?

Thanks

5

Hello Edson,

May i request you to raise a support ticket for this issue ?
This will need more information for further replication and assistance.

Thank you,
Srujan Madderla