Adding feedback in Universal Bot

XO Platform
1

Hi All,

I am working on Universal bot with 5(HR Bot, IT Bot, Policy Bot) linked bots to it. Now I need to add feedback functionality after the bot conversation end. what should be the ideal practice to achieve this functionality ? Is it possible to add Feedback task in Universal bot and after conversation end from linked bot control go back to universal bot to ask feedback ?

Thanks
Parag

2

Hi @parag.vijay.nikhal,

As mentioned in the below post, please check if the endOfConversation event suffices your requirement.
https://community.kore.ai/t/control-pass-to-universal-bot/2035/3

Regards,
Yoga Ramya