Adding a channel to a Bot

channel

(Sreedhar Karri) #1

After you define a custom bot, you can add delivery channels to your bot that end-users can use to access and interact with your bot when it is deployed. For example, you can enable your bot for use in the Kore.ai Messaging application, or allow interaction with your bot through an email address or through a Twilio SMS account. You can also enable your bot in third-party applications such as Facebook or Slack. This topic describes how to add one or more delivery channels to your bot.

By default, a bot and any defined notification or action tasks are not available to users in any channel unless you define one or more channels for your bot. For enterprise bots, even if the bot has a channel defined, the Bots Admin must approve and deploy the bot to make it available to users in the enterprise.

Refer topic: Adding Channels to your Bot


(Madhu) #2

Kore.ai Currently supports the following channels.

  • Websites & Portals
  • Mobile Apps (iOS & Android)
  • Email
  • SMS
  • Kore.ai
  • FB Messenger
  • Slack
  • Facebook Workplace
  • Cisco Spark
  • Skype
  • Twitter
  • Microsoft Teams
  • Skype for Business
  • Ring Central Glip
  • Jabber
  • Yammer
  • Amazon Alexa
  • Google Assitant
  • Skype

(Ravindra Bollapalli) #3

Hi Madhu,

did you tried to link with Skype and what will be process for this.

we tried and we are getting the message" No Authorization" is this message coming from
Azure side or Kore.ai side ( bot where we deployed)

please help me

regards,
Ravindra


(Madhu) #4

Hi @venkata.bollapalli did you try following the instructions as mentioned in the Bot builder?

You can reference the following article as well - https://developer.kore.ai/docs/bots/bot-builder/adding-channels-to-your-bot/adding-the-skype-channel/