@atlee_fernandes I am having to edit the topic summary from ’ Multi-language not supported in Web SDK’ to ‘Unable to enforce language in Web SDK through interactiveLanguage’ because that might mislead the users.
How are you using interactiveLanguage? You have written that you are setting es in local storage. This must be used as a key in the customData object (which is a sub-object under botOptions.botInfo. Please refer to the below posts to see if you are missing some details.
https://test-discourse.kore.ai/t/disable-language/1201
https://test-discourse.kore.ai/t/how-to-pass-customdata-dynamically-to-the-platform-from-kore-web-sdk/2255
https://test-discourse.kore.ai/t/initial-language-detection-with-a-welcome-message/2081/3
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