- Given how the entity and the synonyms have been defined then this is correct behavior. The choice is being selected based on a partial match, in this case based on “1”. To correct it then I would not allow those index numbers to be available as a partial match and they must always be qualified with another word in an exact match.
- It can be helpful to allow partial matches because a user may not remember everything or express themselves perfectly.
See some previous posts:
https://test-discourse.kore.ai/t/resolving-ambiguity-approximate-match-should-also-be-considered-as-value/637/2?u=andy.heydon
https://test-discourse.kore.ai/t/facing-ambiguity-issue-with-list-of-values-entity-type/127/2?u=andy.heydon
https://test-discourse.kore.ai/t/utterance-and-entity-issues/1330/3?u=andy.heydon