I want to display character count on the bottom right corner of the chat window when user is typing something
Hello @nishtha.goel ,
You can embed the code for character count within chatwindow.js file of the SDK. Some examples of how to incorporate external code into chatwondow.js are shared below.
We are facing issues for Calling of intent upon disconnect from Web SDK:
Disconnect of chat bot placed by either close of chatbot/browser close/ Internet disconnect.
I have tried several options to call intent from Web SDK.
var message = {
“message”: {
“body”: “WelcomeDialog”
},
“resourceid”: “/bot.message”
}
this.sendMessage(message);
Above Snippet will only call any Intent/Dialog created on Kore builder on socket connect event but not on disconnect event. This is not able to call Wel…
Hi @Subrahmanyam ,
I have live chat integrated with my bot. However when the live agent closes the chat. I am trying to send the message to user that “live agent has closed the chat and the user can start chatting with the bot” .
Added sdk.sendusermessage at livechat.js.
[image]
When the live agent closes the chat. Close chat event is happening twice.
Please find the below screenshot
[image]
As a result i am getting the message twice in the bot .
[image]
Please assist
Regards
Arul
Do note that this is only to show how you can add additional code to the file.