how can i get caller number and called number dial by caller in smart assist
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Srujan Madderla
Kore.ai Community Team
sir above code give caller number i want dialed number typed by caller
hello @rayya.alohatechnolog
We can access the dialed number using the below JSON object in the message node.
{{JSON.stringify(context.BotUserSession.channels[0].handle.dialedNumber)}}
Experience flow and Interactions tab screenshot added below for reference.
Hope this helps!
How do I access sessionId? The sessionId is not part of the channels array, and when I try to collect it using
{{JSON.stringify(context.BotUserSession.sessionId)}} it is giving me {{unresolved}}. When i print the whole context.BotUserSession object i can see the sessionId.
},
"thumbnails": []
}
],
“botId”: “xxxxxx”,
“orgId”: “xxxxxxx”,
“accountId”: “xxxxxxxxx”,
“isBB”: 0,
“ms”: 1,
“chnl”: “korevg”,
“isD”: 0,
“lang”: “en”,
“iv”: “GinMrYYf84kNzVQBeDCH0A==”,
“ire”: true,
“lModifiedOn”: “2024-01-26T18:00:35.000Z”,
“timestampValue”: 1706292035283,
“__v”: 0,
“sT”: 1,
“sessionId”: “65b3xxxxxxxxf”,
“resourceid”: “messagestore”
}