Entity error prompts

XO Platform
1

Hi Team,

I am looking to check the number of times the user has entered data in incorrect format. After 3 unsuccessful attempts, i wanted to redirect him to another flow.

Thank you.

2

Hi @baguntur,

Apologies for the delay in response.
Please refer Transfer to agent after 3 failed recognition

Let us know if you need any further clarification,

Regards,
Yoga Ramya

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